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We are excited about the latest addition to our web site, 'Customer Letters'. We invite all of our past and current customers in contributing to this section. Send us an email with your positive experiences and we will publish it on the 'Testimonials' page of our web site.



-----Original Message-----
From: Nancy Weiner [mailto:nancy@thebusinessjournal.com]
Sent: Monday, November 14, 2005 1:24 PM
To: chris@uniteddiamonds.com
Subject: Re: Nancy Weiner's ring!!!!

Hi, Chris, happy Monday!

I just wanted to let you know I just received my ring and I totally love it.

Thank you so much for your assistance, and for enclosing a card. You were really helpful toward the end and I appreciate it.

I'm sure my husband and I will do business with you in the future, and I will refer people to you without hesitation.

Thanks again,
Nancy


-----Original Message-----
From: Drew Alexander
Email: drew@mrluckysliquor.com
Order Date: November 7, 2005
Message Left On: November 12, 2005
Ordered Model # 11112 - Emerald Cut Baguette Diamond Engagement Ring



This is an audio testimonial. Click to listen.


-----Original Message-----
From: KMisell [mailto:km@bodyguru.com]
Sent: Monday, November 07, 2005 12:43 PM
To: chris@uniteddiamonds.com
Subject: RE: Revised Sales Order Confirmation

Hi Chris,

I received the ring today as promised and it is perfect.
Thank you very much for your assistance throughout.

Kind regards
Keith
-----Original Message-----
From: DANNY.CATENARO@chase.com [mailto:DANNY.CATENARO@chase.com]
Sent: Thursday, October 27, 2005 8:02 AM
To: Chris Bordonaro
Subject: RE: Return Shipping Instructions

Hi Chris,

We received the rings on Tuesday as scheduled. Just wanted send a note of thanks for the prompt and fantastic work you and your team did. The alteration that was performed on the engagement ring exceeded our expectations. Not only was I happy, but more importantly, my fiancee's exact words were "I love It !" Thanks again for all your help and I would surely recommend United Diamonds to anyone who is in the market for engagement rings or any other jewelry.

Best Regards,
Danny Catenaro
-----Original Message-----
From: Grahamvegas@aol.com
Sent: Thursday, October 06, 2005 2:28 PM
To: chris@uniteddiamonds.com
Subject: Re: Ring Recieved

Hi Chris,

Just received both rings around lunch time today and am absolutely delighted with the wedding band and how it works as a set.  The workmanship is A1 and the quality of stones are a perfect match.  Thanks again for all your help, I will not hesitate to use your company in the future, and will highly recomend you to friends and family.

Much Appreciated,
Jennifer
-----Original Message-----
From: Nick
Email: nick_thain@msn.com
Sent: Thursday, October 06, 2005 11:33 AM
To: 'Chris Bordonaro'
Subject: RE: Shipment Tracking Number

Chris,

Just wanted to let you know I received the ring yesterday morning.  I would like to thank you for your knowledge and professionalism which aided in a rather smooth process.  In addition, could price out the matching wedding band reflecting the same quality stones and metal.  I appreciate the help.

Thank You

-----Original Message-----
From: Nick Thain
Email: nick_thain@msn.com
Order Date: September 21, 2005
Message Left On: 10/08/05
Ordered Model # 11170 - Emerald Diamond Solitaire Engagement Ring



This is an audio testimonial. Click to listen.


-----Original Message----- From: brr611@comcast.net
Sent: Sunday, March 13, 2005 4:53 PM
To: Bruce@UnitedDiamonds.Com
Subject: Re: Order Update

     I just wanted to let you know I got the ring and certs.  It was everything I expected and more.  I also wanted to let you know that I appreciated the customer service it was by far the best customer service I have ever dealt with hands down.

Thank you very much,
Brian Parsons


-----Original Message----- From: The Dunphy
Sent: Friday, October 01, 2004 12:00 PM
To: Bruce@UnitedDiamonds.Com
Subject: Re: Saw your ring

Hi Bruce,

I finally got to see my ring a few minutes ago, my husband made me wait until he came home for lunch. WOW! I am stunned, it is so gorgeous. This is exactly what I was looking for and have been unable to find. It fits me perfect, and the stones are beautiful. Changing the stones to ovals and two toning the ring is so unique and original. Exactly what I wanted, something you can't find anywhere else. Thank you for exceeding our expectations and putting our minds to rest about ordering this large purchase over the internet. I don't think anyone else would have accomplished my vision the way you did. Thank you also for the prompt emails and timely phone calls. Also a "Thank You" to Daniel for taking some of our phone calls when you were not available. I will recommend you to everyone I know. Once again WOW!

Heidi & Mike Dunphy

From: Claudio Cozzini
Order Date: September 16, 2004
Ordered Model #: 11564 - Princess Diamond Solitaire Ring



This is an audio testimonial. Click to listen.


-----Original Message-----
From: Linda K Johnson [mailto:tajlkj@springnet1.com]
Sent: Wednesday, September 08, 2004 7:50 PM
To: sales@uniteddiamonds.com
Subject: Thank you Bruce

What a wonderful experience it was for us to create the perfect ring, but we couldn't have done it without you and your staff. Thank you for all of your help, and know that we were totally satisfied in all aspects of the service. Looking forward to our next shopping experience with you.

     Sincerely Todd and Linda Johnson(Illinois)


Fox 11 New Tony McEwing-----Original Message-----
From: mcewing [mailto:mcewing@fox11la.com]
Sent: Friday, October 03, 2003 8:49 AM
To: SALES@UNITEDDIAMONDS.COM
Subject: My rings

Dear Customer Service:

I have to admit I was somewhat apprehensive about purchasing two expensive rings on the Internet from a company that I knew little about. I felt that I was taking a big chance despite all the research I had done. Let me just say, the craftsmanship of the two rings and your customer service exceeded my every expectation. I cannot describe how stunning both pieces of jewelry are. I was awestruck to the point of being speechless, which is a state I seldom find myself being a Los Angeles television anchorman who makes his living by talking.

The brillance of my rings was surpassed only by your customer service which was nothing short of superb! You kept me apprised of the ringmaking process, answering my many questions courteously and completely. I've been recommending United Diamonds to everyone within earshot and look forward to future purchases. In short, you guys ROCK! (Pun intended)

Tony McEwing
Los Angeles, CA.


-----Original Message-----
From: David Webb [mailto:dwdelta@rtccom.net]
Sent: Thursday, November 06, 2003 7:27 AM
To: sales@UnitedDiamonds.Com
Subject: RE: Order Confirmation

Dear Customer Service

I just thought that I would let you know that I have just received the diamond ring and it looks outstanding. I know that Lori will be very happy to wear it! The stone is brilliant and the workmanship is excellent. I am very happy with my purchase and the way that United diamonds catered to my needs. Thank you very much.

David Webb


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