We are excited about the latest addition to our web site, 'Customer Letters'.
We invite all of our past and current customers in contributing to this section.
Send us an email with your positive experiences and we will publish it on
the 'Testimonials' page of our web site.
From: BGreen2329@aol.com [mailto:BGreen2329@aol.com]
Sent: Tuesday, October 07, 2003 11:10 AM
Subject: a heartfelt thank you!
To Bruce and all the Staff at United Diamonds,
I just wanted to take a minute to thank you for making a special lady's dream
come true. I've been shopping for an engagement ring for over a year now. I
found it at a national jewelers. Money was always an issue. I found United Diamonds
website by just browsing the web. On a whim I called and talked to Bruce for
almost an hour and he said that he could recreate anything I found with better
quality and still be more affordable. I'm normally not a person to risk a huge
part of my savings on an Internet purchase. But the service I received from
United Diamonds exceeded anything that I have received face to face at any Jewelers.
All I had for United Diamonds to go on was a small and vague picture and a description
from me. The first attempt at the engagement ring was close but not exactly
what I had hoped for. I talked to Bruce and he and his staff remolded the ring
and had it back to me within ten days. The results are breathtaking. Everyone
that has seen the ring literally takes a deep breath. When I opened the box
I was stunned. Not only had they met my expectations, but they had exceeded
my hopes. I was able to get so much more for my money with United Diamonds.
Everything was upgraded. size, cut, clarity and the weight of the gold itself.
All for less than I would have spent at the mall. For anyone reading this that
has any doubts about an Internet storefront don't let it keep you from shopping
at United Diamonds. The design, quality and customer service will amaze you.
With so much questionable business going on nowadays on the Internet the staff,
service and quality of United Diamonds will make you a lifetime customer as
they have done for me.
From: Linda W [mailto:firstname.lastname@example.org]
Sent: Monday, September 29, 2003 6:29 AM
Subject: Thank you
Hi Customer Service,
Anthony gave me my ring this weekend. It is beautiful, I love it!!!
I wanted to Thank you for your assistance in making this happen, we really appreciate
it. We took an unorthodoxed approach to buying this ring and you really came
through for us.
Also, please pass on my sincerest admiration and compliments to the people/person
that created the ring. He/she/they are truly talented craftsman.
If we are ever out in the Nv. or Ca. area we would love to meet with you and
From: Saidi, Haris IBT SAC [mailto:Haris.Saidi@ibtco.com]
Sent: Wednesday, September 24, 2003 3:00 PM
Subject: Update On Ring!
I have been very busy the past couple of days and was actually planning to write.
I did get your message today and I appreciate the call. If one word can describe
the diamond ring you sent me is probably.... WOW!!!! I mean the setting is beautifull
and the center stone is perfectly mounted to give it maximum brilliance. It
also helps that the center stone we picked out is truly one of a kind. I had
told you that I had a bad experience buying diamonds over the web before, but
you truly proved me wrong.
I actually proposed to my girlfriend this past weekend and she loved the ring.
I mean she could not stop staring at it. Its truly a piece of work. All our
friends love it much as I did when I first got the ring. Well I am now engaged
and thanks to you I got a great ring for a fantastic price. I just would like
to thank you again for all your help and patience. I will definately tell anyone
who is planning to buy a ring or any other diamond products to give you a call.
Please feel free to use any part of this e-mail in the customer testimonial
of your website if you wish. Again thanks for the help and take care.
From: LDCASE@aol.com [mailto:LDCASE@aol.com]
Sent: Friday, July 18, 2003 3:12 PM
Subject: Wedding Band
I just received the custom wedding band (after only 11 days) to match the engagement
ring I purchased last month. I didn't know what it would finally look like but
It looks terrific and it's a perfect match. Once again, nice job! And I appreciate
the complimentary re-sizing.
Thanks for the personal attention and consulting, and for getting everything
done so quickly. And, all at a great price!
Working with you and UnitedDiamonds.Com continues to be a very positive experience
and I'm sure there will be more occasions in the future.
From: Chaz Degalleford [mailto:email@example.com]
Sent: Friday, July 18, 2003 12:46 PM
Subject: Oh my god!
I just received the ring your company custom made for me and I was absolutely
floored by it. I was a little weary of dealing with a company I have never worked
with on project that meant so much to me, but I have to say you and your staff
have surpassed my wildest dreams of how the ring would come out. The design
work is incredible, it looks exactly like the picture I sent you. Not only does
it look incredible, the craftsmanship is impeccable. The ring is gorgeous and
you delivered it to me 10 days from the day I ordered it, custom. I have already
recommended you to 2 of my friends who are also looking for an engagement ring.
I am sure when I have this appraised it will be worth more than double what
I paid for it, if not triple. Your prices are by far the best I have seen and
after seeing your craftsmanship I would have paid much more for this ring. Bruce,
you were also very helpful during the 2 weeks that my ring was being made. Anytime
I had a question you got me the answer quickly, I really appreciate everything
you have done as well. Please have any customer who has questions about the
work your company does contact me at firstname.lastname@example.org. Thanks so much.
Chaz M DeGalleford
From: McEntire, Patrick (DME) [mailto:Patrick.McEntire@delmonte.com]
Sent: Thursday, July 17, 2003 7:14 PM
Subject: RE: Shipping Status
I just got the rings at the beginning of this week. I know it drug out for
while but I finally have them and they look great. How do I go about leaving
comments on your site for other potential customers to view? I just want to
put in a few good words for you guys. You were exceptionally helpful with
the whole thing. I admit I was nervous about ordering on the internet but it
was well worth it. Let me know when you get a chance. Have a good week.
From: MICHELE PAYAN [mailto:MPAYAN@paragonsteak.com]
Sent: Thursday, June 26, 2003 9:23 AM
Subject: Thank You!!
Dear Customer Service,
I wanted to write you and tell you how much I love my ring!!! I received it
yesterday. Word's can't describe how gorgeous it is. It's everything I wanted!
Also, thank you so much for expediting my order. It was schedule to be completed
and shipped on June 28, but to my surprise it was delivered yesterday. I will
recommend your company to anyone who's looking for quality jewelry and service.
United Diamonds has quality diamonds and exceptional service. Thank you again.
I look forward to doing business with you in the future.
From: LDCASE@aol.com [mailto:LDCASE@aol.com]
Sent: Thursday, June 12, 2003 4:20 PM
Subject: Thanks for a Great Job
I received the engagement ring, all 2.2 carats, on Tuesday as you said and the
final paperwork came today. I am very pleased at the quality and brilliance
of this beautiful ring. You're going to make me look good.
I was originally very skeptical about purchasing such an expensive piece on-line
with a company I haven't worked with before. That changed after working directly
with you on the phone. I liked your easy-to-use site and all the choices and
customization available. And the whole thing was done in two weeks.
Thanks again Bruce. I'll be back when I am ready for the customized companion
From: Nathan Swanson [mailto:email@example.com]
Sent: Wednesday, May 14, 2003 8:09 AM
Subject: Re: Invoice #1197 from United Diamonds Customer Service,
Thanks for your help in the creating of a one of a kind masterpiece for my fiancÚ.
The center diamond is exquisite and truly is beyond description. I greatly appreciated
your e-mails and discrete phone calls keeping me apprised of the status of my
order. This personal touch was greatly appreciated, since many online businesses
simply take and ship your order without ever calling to make sure they have
all the details correct. United Diamonds is 1 in a million.
From: firstname.lastname@example.org [mailto:email@example.com]
Sent: Thursday, May 08, 2003 9:34 AM
Subject: Re: Anniversary Ring
> Dear Customer Service,
All is well and you are right ~ it is spectacular. My husband fibbed
to me about it's arrival because he wanted me to be surprised when I
got home. I actually wore it to the hospital yesterday. Everyone there
just marveled over it. Take care of your lovely family. Perhaps I'll
check in on you from time to time. Thank you for your always patient
understanding. You have truly been a blessing to us.
From: John Grohol PsyD [mailto:firstname.lastname@example.org]
Sent: Tuesday, April 29, 2003 7:18 AM
Subject: RE: Order Shipped
Hi Customer Service,
I just wanted to let you know that I did receive the ring last
week and it is beautiful -- a wonderful reproduction from the
photos I gave you! I am very pleased with your craftmanship...
Please pass along my praise to your carver and jewelers who
worked on this piece. They did an exquisite job!
Read more Customer Testimonials on our Next page.