Toll Free Customer Service 888-732-2258
United Diamonds  
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The following resources have been made available so that we are accessible and easy to contact. Our customer service department is available to answer client questions 24 hours a day and 7 days a week by email and Monday thru Friday during normal business hours by telephone.

telephone access...

Each department can be easily reached utilizing one convenient toll free telephone number. International clients are welcomed to call using our toll free telephone number. Our state of the art telephone center has been fine tuned for ease of use and convenience. If in the unlikely event a live representative cannot be reached by telephone, please do leave a message so that a representative can promptly return a call. Telephone customer service is available during normal business hours.

  • 1-888-732-2258 (Most answers can be found on this page.)
    • Press 1 to reach a professional designer to discuss ring details
    • Press 2 to reach a sales person or for wholesale inquiries
    • Press 3 to check the status of an existing order

electronic mail access...

Customer service can be obtained via email 24 hours a day and 7 days a week. In order to continually expedite a quick response, we ask that you email customer service only once. If we are unable to respond to your email with one business day, please call our customer service number for further information. Sending multiple emails and leaving multiple voice messages affects our prompt service.

  • Our email address can be found on this page by clicking here.

fax access...

We ask that all fax transmissions are sent with a cover sheet. If an error is received while trying to send a fax, simply call our customer service team to notify us of the problem.

  • 1-213-814-1241

postal mail access...

Payments and correspondence can be sent to following address. Most return orders will be sent to this address, but must be authorized by the customer service department first. Due to security, all packages arriving unauthorized first will be return to the sending address.

  • United Diamonds

  • 31570 Railroad Canyon Road
    Suite #102
    Sun City, CA 92587

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