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We are excited about the latest addition to our web site, 'Customer Letters'. We invite all of our past and current customers in contributing to this section. Send us an email with your positive experiences and we will publish it on the 'Testimonials' page of our web site.

-----Original Message-----
From: [email protected] [mailto:[email protected]]
Sent: Tuesday, October 07, 2003 11:10 AM
To: [email protected]
Subject: a heartfelt thank you!

To Bruce and all the Staff at United Diamonds,

I just wanted to take a minute to thank you for making a special lady's dream come true. I've been shopping for an engagement ring for over a year now. I found it at a national jewelers. Money was always an issue. I found United Diamonds website by just browsing the web. On a whim I called and talked to Bruce for almost an hour and he said that he could recreate anything I found with better quality and still be more affordable. I'm normally not a person to risk a huge part of my savings on an Internet purchase. But the service I received from United Diamonds exceeded anything that I have received face to face at any Jewelers. All I had for United Diamonds to go on was a small and vague picture and a description from me. The first attempt at the engagement ring was close but not exactly what I had hoped for. I talked to Bruce and he and his staff remolded the ring and had it back to me within ten days. The results are breathtaking. Everyone that has seen the ring literally takes a deep breath. When I opened the box I was stunned. Not only had they met my expectations, but they had exceeded my hopes. I was able to get so much more for my money with United Diamonds. Everything was upgraded. size, cut, clarity and the weight of the gold itself. All for less than I would have spent at the mall. For anyone reading this that has any doubts about an Internet storefront don't let it keep you from shopping at United Diamonds. The design, quality and customer service will amaze you. With so much questionable business going on nowadays on the Internet the staff, service and quality of United Diamonds will make you a lifetime customer as they have done for me.

Thanks Again,


([email protected])

-----Original Message-----
From: Linda W [mailto:[email protected]]
Sent: Monday, September 29, 2003 6:29 AM
To: [email protected]
Subject: Thank you

Hi Customer Service,

Anthony gave me my ring this weekend. It is beautiful, I love it!!!

I wanted to Thank you for your assistance in making this happen, we really appreciate it. We took an unorthodoxed approach to buying this ring and you really came through for us.

Also, please pass on my sincerest admiration and compliments to the people/person that created the ring. He/she/they are truly talented craftsman.

If we are ever out in the Nv. or Ca. area we would love to meet with you and the craftsman.

Once again,,Thanks!!


-----Original Message-----
From: Saidi, Haris IBT SAC [mailto:[email protected]]
Sent: Wednesday, September 24, 2003 3:00 PM
To: '[email protected]'
Subject: Update On Ring!

Dear Bruce,

I have been very busy the past couple of days and was actually planning to write. I did get your message today and I appreciate the call. If one word can describe the diamond ring you sent me is probably.... WOW!!!! I mean the setting is beautifull and the center stone is perfectly mounted to give it maximum brilliance. It also helps that the center stone we picked out is truly one of a kind. I had told you that I had a bad experience buying diamonds over the web before, but you truly proved me wrong.

I actually proposed to my girlfriend this past weekend and she loved the ring. I mean she could not stop staring at it. Its truly a piece of work. All our friends love it much as I did when I first got the ring. Well I am now engaged and thanks to you I got a great ring for a fantastic price. I just would like to thank you again for all your help and patience. I will definately tell anyone who is planning to buy a ring or any other diamond products to give you a call. Please feel free to use any part of this e-mail in the customer testimonial of your website if you wish. Again thanks for the help and take care.


-----Original Message-----
From: [email protected] [mailto:[email protected]]
Sent: Friday, July 18, 2003 3:12 PM
To: [email protected]
Subject: Wedding Band


I just received the custom wedding band (after only 11 days) to match the engagement ring I purchased last month. I didn't know what it would finally look like but It looks terrific and it's a perfect match. Once again, nice job! And I appreciate the complimentary re-sizing.

Thanks for the personal attention and consulting, and for getting everything done so quickly. And, all at a great price!

Working with you and UnitedDiamonds.Com continues to be a very positive experience and I'm sure there will be more occasions in the future.

Larry Case

-----Original Message-----
From: Chaz Degalleford [mailto:[email protected]]
Sent: Friday, July 18, 2003 12:46 PM
To: [email protected]
Subject: Oh my god!


I just received the ring your company custom made for me and I was absolutely floored by it. I was a little weary of dealing with a company I have never worked with on project that meant so much to me, but I have to say you and your staff have surpassed my wildest dreams of how the ring would come out. The design work is incredible, it looks exactly like the picture I sent you. Not only does it look incredible, the craftsmanship is impeccable. The ring is gorgeous and you delivered it to me 10 days from the day I ordered it, custom. I have already recommended you to 2 of my friends who are also looking for an engagement ring. I am sure when I have this appraised it will be worth more than double what I paid for it, if not triple. Your prices are by far the best I have seen and after seeing your craftsmanship I would have paid much more for this ring. Bruce, you were also very helpful during the 2 weeks that my ring was being made. Anytime I had a question you got me the answer quickly, I really appreciate everything you have done as well. Please have any customer who has questions about the work your company does contact me at [email protected] Thanks so much.

Chaz M DeGalleford

-----Original Message-----
From: McEntire, Patrick (DME) [mailto:[email protected]]
Sent: Thursday, July 17, 2003 7:14 PM
To: '[email protected]'
Subject: RE: Shipping Status

Customer Service,

I just got the rings at the beginning of this week. I know it drug out for a while but I finally have them and they look great. How do I go about leaving comments on your site for other potential customers to view? I just want to put in a few good words for you guys. You were exceptionally helpful with the whole thing. I admit I was nervous about ordering on the internet but it was well worth it. Let me know when you get a chance. Have a good week.
-----Original Message-----
From: MICHELE PAYAN [mailto:[email protected]]
Sent: Thursday, June 26, 2003 9:23 AM
To: [email protected]
Subject: Thank You!!

Dear Customer Service,

I wanted to write you and tell you how much I love my ring!!! I received it yesterday. Word's can't describe how gorgeous it is. It's everything I wanted! Also, thank you so much for expediting my order. It was schedule to be completed and shipped on June 28, but to my surprise it was delivered yesterday. I will recommend your company to anyone who's looking for quality jewelry and service. United Diamonds has quality diamonds and exceptional service. Thank you again. I look forward to doing business with you in the future.


-----Original Message-----
From: [email protected] [mailto:[email protected]]
Sent: Thursday, June 12, 2003 4:20 PM
To: [email protected]
Subject: Thanks for a Great Job

I received the engagement ring, all 2.2 carats, on Tuesday as you said and the final paperwork came today. I am very pleased at the quality and brilliance of this beautiful ring. You're going to make me look good.

I was originally very skeptical about purchasing such an expensive piece on-line with a company I haven't worked with before. That changed after working directly with you on the phone. I liked your easy-to-use site and all the choices and customization available. And the whole thing was done in two weeks.

Thanks again Bruce. I'll be back when I am ready for the customized companion ring.


-----Original Message-----
From: Nathan Swanson [mailto:[email protected]]
Sent: Wednesday, May 14, 2003 8:09 AM
To: [email protected]
Subject: Re: Invoice #1197 from United Diamonds Customer Service,

Thanks for your help in the creating of a one of a kind masterpiece for my fiancÚ. The center diamond is exquisite and truly is beyond description. I greatly appreciated your e-mails and discrete phone calls keeping me apprised of the status of my order. This personal touch was greatly appreciated, since many online businesses simply take and ship your order without ever calling to make sure they have all the details correct. United Diamonds is 1 in a million.


-----Original Message-----
From: [email protected] [mailto:[email protected]]
Sent: Thursday, May 08, 2003 9:34 AM
To: [email protected]
Subject: Re: Anniversary Ring

> Dear Customer Service,

All is well and you are right ~ it is spectacular. My husband fibbed to me about it's arrival because he wanted me to be surprised when I got home. I actually wore it to the hospital yesterday. Everyone there just marveled over it. Take care of your lovely family. Perhaps I'll check in on you from time to time. Thank you for your always patient understanding. You have truly been a blessing to us.

Yours Truly,

April Coffman

-----Original Message-----
From: John Grohol PsyD [mailto:[email protected]]
Sent: Tuesday, April 29, 2003 7:18 AM
To: [email protected]
Subject: RE: Order Shipped

Hi Customer Service,

I just wanted to let you know that I did receive the ring last week and it is beautiful -- a wonderful reproduction from the photos I gave you! I am very pleased with your craftmanship... Please pass along my praise to your carver and jewelers who worked on this piece. They did an exquisite job!


Read more Customer Testimonials on our Next page.
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